Under the supervision of the Contact Center Supervisor, the Telesales Agents will:

• • Identify opportunities, produce leads and book appointments with the emphasis on high quality leads

• • Telesales – reaching potential clients through effective telephone marketing, close business and do follow ups

• • Email marketing and social media marketing to potential clients

• • Develop creative pitches and propositions and follow up with existing

• • Use of initiative to identify and follow up opportunities with clients who are not already on the database.

• • Achieve monthly set targets with minimum of 100 calls per day

• • Network for leads for leads and participate in field marketing

• • Deliver scripted sales pitch to potential clients

• • Handle clients’ inquiries in a timely and professional manner

• • Record clients’ details including reaction to the product or service offered i.e. post disbursement feedback

• • Obtain contact details of potential clients from varied sources

• • Conduct clients and marketing surveys for purposes of gauging clients’ opinions

• • Answer telephone calls from potential clients and following up to ensure sales conversions

• • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase loan products.

• • Perform any other related function as assigned to by the management from time to time