Tele Sales Agents

Applications Deadline | September 16, 2021

Tele Sales Agents

Job Title:Tele Sales Agents
Employment Status:Full Time
Positions Vacant1
Location:Pension Towers Nairobi
Date16th September 2022

Job Summary

Mwananchi Credit Limited is Kenya’s No. 1 provider of Logbook Loans and other related Secured Emergency Loans.

We are looking for result driven Telesales officers. This role requires individuals with excellent telephone handling skills and ability to convert warm leads into sales on phone.

Minimum qualification:


Work Experience Length:

1 to 2 years’ experience in a busy telesales center preferably in a financial institution


Under the supervision of the Contact Center Supervisor, the Telesales Agents will:

  • Identify opportunities, produce leads and book appointments with the emphasis on high quality leads
  • Telesales – reaching potential clients through effective telephone marketing, close business and do follow ups
  • Email marketing and social media marketing to potential clients
  • Develop creative pitches and propositions and follow up with existing 
  • Use of initiative to identify and follow up opportunities with clients who are not already on the database.
  • Achieve monthly set targets with minimum of 100 calls per day
  • Network for leads for leads and participate in field marketing 
  • Deliver scripted sales pitch to potential clients
  • Handle clients’ inquiries in a timely and professional manner
  • Record clients’ details including reaction to the product or service offered i.e. post disbursement feedback
  • Obtain contact details of potential clients from varied sources
  • Conduct clients and marketing surveys for purposes of gauging clients’ opinions  
  • Answer telephone calls from potential clients and following up to ensure sales conversions
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase loan products.
  • Perform any other related function as assigned to by the management from time to time

How to Apply

Interested and qualified persons to submit their applications by email, attaching an application letter and curriculum vitae to reach hr[email protected] by or before 16th September, 2022. Only shortlisted candidates will be contacted.

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