Applications Deadline | August 15, 2021

Telesales Officers

About the role

Mwananchi Credit Limited is Kenya’s No. 1 provider of Logbook Loans and other related Secured Emergency Loans. We are looking for result-driven Telesales officers. This role requires individuals with excellent telephone handling skills and the ability to convert warm leads into sales on phone.

Positions Vacant



Nairobi – CBD

Salary & Other benefits

  • Retainer  35,000
  • Attractive Commissions
  • Medical cover upon confirmation.


  • Identifying opportunities, producing leads and booking appointments with pottential clients
  • Reaching out to potential clients through effective telephone marketing, close business and doing follow ups
  • Email marketing and social media marketing to potential clients
  • Achieving monthly set targets with minimum of 100 calls per day
  • Handle clients’ inquiries in a timely and professional manner
  • Record clients’ details including reaction to the product or service offered i.e. post disbursement feedback
  • Obtain contact details of potential clients from varied sources
  • Conduct clients and marketing surveys for purposes of gauging clients’ opinions 
  • Answer telephone calls from potential clients and following up to ensure sales conversions

Work Experience

1 to 2 years experience in a busy telesales center preferably in a financial institution.

CRM Knowledge

Academic Qualifications

Diploma in any business-related field.

A degree will be an added advantage.

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