Customer Satisfaction Survey

Welcome to the Mwananchi Credit Limited Customer Survey! Your opinion is invaluable to us as we strive to enhance our services. Please take a few moments to share your feedback and help us serve you better. Your insights are crucial in shaping our commitment to excellence. Thank you for being a valued member of the Mwananchi Credit family!

MCL Customer Survey Form

MWANANCHI CREDIT LIMITED - CUSTOMER SURVEY FORM

How Are We Doing?

We are commited to providing you with the best experience possible, so we welcome your comments. Please fill out this questionnaire and place it in the box in our lobby. Thank you

Customer Name

Customer Phone Number

Which branch are you contacting us from?

Mwananchi Credit's Premier Headquarters

Trade Centre Branch

Pension Towers

Mombasa Branch

Homabay Branch

Nakuru Branch

Kisumu Branch

Kitengela Branch

Voi Branch

Thika Branch

Eldoret Branch

How satisfied are you with the quality of the services provided by Mwananchi Credit?

DissapointingGoodVery GoodAwesomeExceptional

How would you rate your communication with our team at Mwananchi credit?

DissapointingGoodVery GoodAwesomeExceptional

Was our staff....

Courteous?

Yes

Informative?

Yes

Prompt and Efficient?

Yes

Were you kept informed about the status of your loan application? YES/NO

Yes

How would you rate the timelines of your loan application?

DissapointingGoodVery GoodAwesomeExceptional

Was our branch clean?

DissapointingGoodVery GoodAwesomeExceptional

Please rate your overall satisfaction and experience.

DissapointingGoodVery GoodAwesomeExceptional

Would you recommend Mwananchi Credit to your friends or Family?

Yes

Maybe

Secured Loans

LogBook Loans
Car Financing
Title Deed Loans
Import Financing

Other Loans

Salary Checkoff Loans
Cheque Discounting

Insurance Cover

Insurance Premium Financing
Shimin Insurance Agency

Get Loans Via USSD.

DIAL *684#

Contact Us

0709147000

[email protected]

Ecobank towers 10th floor
Muindi Mbingu Street, Nairobi

Social Media

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Terms & conditions

Your Voice

Car Financing

Car Financing Kenya

You can obtain up to 25 Million Shilling loans. Apply today!

Car Make

Full Name

Mobile Number

Email Address

Loan Amount

Loan period in months (1 Min - 48Max)

I have read and agree to the Terms and Conditions and Privacy Policy

Do You Have A Car To Use As Collateral?

Yes, I Have A Car

No, I Don't Have A Car

Logbook Loans - Popup

Logbook Loans

You can obtain up to 25 Million Shilling loan.

Make

Loan Amount (100K Min – 25M Max)

Loan Period (1 Min - 24 Max)

Name

Phone Number

I have read and agree to the Terms and Conditions and Privacy Policy

Logbook Loans - Not Qualified

You MUST have logbook security in order to take out a logbook loan.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Does your cheque meet all the requirements below?

Issued by a company
Issued not more than 4 days ago
Post dated by not more than 4 days
Must have invoice to support payment

Yes, It Does

No, It Doesn't

Cheque Discounting

Only corporate cheques are accepted.

The cheque is discounted to the maximum of 95% to allow for our commission.

Full Name

Mobile Number

Email Address

ID number/Passport no.

Loan Amount

I have read and agree to the Terms and Conditions and Privacy Policy

Cheque Discounting - Not Qualified

Sorry, only corporate cheques are accepted.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Are you a civil servant?

Yes, I Am

No, I'm Not

Check-Off Loans

Salary Check-Off Loans

Get Up To 3 Million Today !!!

Select Your Employer

Enter your employer's name

Full Name

Mobile Number

Email Address

ID number/Passport number

Loan Amount

I have read and agree to the Terms and Conditions and Privacy Policy

Salary Check-Off - Not Qualified

You MUST be a civil servant in order to take out a salary check-off loans.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Are You Planning To Purchase A Car Overseas?

Yes, I Am

No, I'm Not

Import Financing

You can obtain up to 25 Million Shilling loans.

Car make

Full Name

Mobile Number

Email Address

ID number/Passport number

Loan Amount

I have read and agree to the Terms and Conditions and Privacy Policy

Import Finance - Not Qualified

In order to take out an import Finance Loan, you MUST be importing a car or have logbook security.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Do you possess a title deed?

Yes, I Have A Title Deed

No, I Don't Have A Title Deed

Title Deed Loans

We offer title deeds loans on commercially developed properties

Loan Amount

Loan Period in Months (Min 1 - Max 24)

Full Name

Email Address

Mobile Number

I have read and agree to the Terms and Conditions and Privacy Policy

Title Deed Loans - Not Qualified

You MUST have title deed security in order to take out a title deed loan.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Have you decided on the vehicle you want to purchase at the car yard/showroom of your choice?

Yes I Have

No, I Haven't

Car Financing

Car Financing Kenya

You can obtain up to 25 Million Shilling loans. Apply today!

Car Make

Full Name

Mobile Number

Email Address

Loan Amount

Loan period in months (1 Min - 48Max)

I have read and agree to the Terms and Conditions and Privacy Policy

Car Finance - Not Qualified

You MUST first identify the car you wish to drive in any car yard or showroom in order to apply for car financing.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

CTA Button

Get A loan

You can get up to 25 Million Shillings in loans.

Loan Amount (100K Min – 25M Max)

Ksh.

Loan Period in Months (Min 1 - Max 24)

Months

Full Name

Email Address

Phone Number

I have read and agree to the Terms and Conditions and Privacy Policy

Salary Check-Off - Not Qualified

You MUST be a civil servant in order to take out a salary check-off loans.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Are you a civil servant?

YES

Check-Off Loans

Salary Check-Off Loans

Get Up To 3 Million Today !!!

Select Your Employer

Enter your employer's name

Full Name

Mobile Number

Email Address

ID number/Passport number

Loan Amount

I have read and agree to the Terms and Conditions and Privacy Policy

Import Finance - Not Qualified

In order to take out an import Finance Loan, you MUST be importing a car or have logbook security.

We would like to send you information about our other products if you provide us with your information.

First Name

Last Name

Phone Number

I consent to have this website store my submitted information so they can respond to my inquiry

Import Financing

You can obtain up to 25 Million Shilling loans.

Car make

Full Name

Mobile Number

Email Address

ID number/Passport number

Loan Amount

I have read and agree to the Terms and Conditions and Privacy Policy

Do You Have A Car To Use As Collateral?

YES

Car Financing

Car Financing Kenya

You can obtain up to 25 Million Shilling loans. Apply today!

Car Make

Full Name

Mobile Number

Email Address

Loan Amount

Loan period in months (1 Min - 48Max)

I have read and agree to the Terms and Conditions and Privacy Policy

Do You Have A Car To Use As Collateral?

YES

IPF

Congratulations !!!

Get Up To 3 Million Today!

Full Name

Mobile Number